This week we released an update to Mercury Network to give you more integrations and other time-saving tools.  The new integrations are the highlights of today's update, but there are several new features.  You can see the full release notes here, but here are some of the highlights:

New feature:  QuickBooks integration
If you have a VMP XSite (our free, public-facing appraisal ordering website), you will now be able to integrate your accounts directly into your QuickBooks account for streamlined accounting. Click here for instructions or e-mail clientrelations@alamode.com.

New feature:  BytePro integration
Now, BytePro users can save a lot of time by starting orders …

In some cases, Mercury Network users have seen a “Duplicate Submission” error returned from UCDP after submitting an appraisal.  The causes we’ve found range from problems with submissions completed outside Mercury Network, to re-using loan numbers, and more.

If you run into this “Duplicate submission” error, we’ve put together a guide that will help you fix the it – you’ll find the guide here.  If you have any doubts about how to proceed, be sure to talk to our product experts in Client Relations at 1-888-794-0455.  They can help you be sure you’ve tracked down the cause and the right solution to the problem.

We've seen a lot of lenders requesting that their appraiser deliver a PDF file in addition to the MISMO XML file of their report - which is understandable because  MISMO XML is difficult to read (without the right tools) and everyone in the process is accustom to working with PDFs.  
But, there are a few problems with this scenario:

• If the PDF is sent separately from the XML, you'll need to verify that the report data in the PDF matches the data in the XML.  What if the appraiser sent a different PDF or e-mail attachments got mixed up?
• Appraisers will often deliver the PDF via e-mail after they deliver the XML via a MercuryDirect plugin or DataCourier.  Sending the PDF this way violates GLB, and …

UCDP error: "Invalid address: Unit number required" (error code 303)

We've seen this occur more and more over the last few days, and thought you'd like to know the most common fixes that have worked for our customers.

This error message can be a little confusing because it sounds like the unit number is missing – which actually might be true, and the report should be checked to be sure. But, if the report does contain a unit number, the problem might be with the number itself.

Just FYI: UCDP wants the unit number to be exactly what is listed in the legal address. In fact, they use a third-party service to verify each unit number during submission. So, there are a couple of reasons …

Since our users have been submitting their appraisals to UCDP directly from Mercury Network, we've noticed some trends in errors reported from the portal.  So, we wanted to share what we've learned about the more common errors and their possible resolutions.

So far, the error we've seen most frequently is "Unmatched Appraiser License Information" with an error code of 201 or 202.  Here's what we've found:

The Appraisal Sub-Committee maintains a directory of all appraisers nationwide, based on their license information. You can view this directory at their website, www.asc.gov.  To verify an appraiser's license information, UCDP checks the appraiser's name and license number against the ASC's records. If the name and license number on the report match the ASC, the license is considered …